The New Normal
Our office has always utilized personal protective equipment (PPE) that has exceeded CDC guidelines; however, in light of the COVID-19 Pandemic, we have instituted additional guidelines and protocols to ensure your safety:
- Prescreening protocols including health questionnaire sent prior to appointment and confirming health status prior to entering facility
- Hand sanitizer provided upon your arrival
- Providing more education to enhance your awareness of health issues related to this pandemic
- Requirement of hand washing and hand sanitizing before all appointments by our team and by our patients
- Payment arrangements in advance to avoid delay and allow contactless exit from the appointment
- Enhanced operatory disinfection procedures of all surfaces between patients
- Protocols to reduce or eliminate airborne aerosols during all dental procedures
- Enhanced disinfection procedures of equipment and office fixtures like computers, keyboards, telephones, tablets, chairs, doorknobs, and buttons that may be touched unconsciously
- Air purifiers to clean and sterilize the indoor air have been installed in every operatory
- Symptom screening of every team member each day at beginning and end of work period
- Encouraging the use of the dental app “Best Practices” as a touchless communication tool when sitting together and talking about your dental options has more barriers than it did before
Thank you for your patience and understanding. We are proud of the facility and the services that we offer and are honoured to serve you and your family and friends.
Sincerely,
Dr. Michael Hansford, Dr. Trevor Zlatnik, Dr. Joshua Biggins and Everyone at Smile Dentistry